Terms of Service

The Autoclave Guy LLC
Effective Date: August 30, 2026

These Terms of Service govern your use of the website operated by The Autoclave Guy LLC (“The Autoclave Guy,” “we,” “us,” or “our”) at https://www.theautoclaveguy.com.

These Terms apply to use of the website and our service-related SMS messaging program. They do not constitute the complete terms governing equipment repairs, parts, warranties, payment obligations, or other services. Any such terms may be provided separately in a quote, invoice, service agreement, warranty, or other communication.

1. SMS Messaging Terms

Program Description

When you affirmatively opt in to receive SMS messages from The Autoclave Guy, we may send text messages concerning:

Responses to quote or service requests
Appointment scheduling and confirmations
Appointment reminders
Rescheduling or cancellation updates
Repair and service-status updates
Post-service feedback and review requests
Customer-support communications
Other information directly related to services you have requested

SMS consent may be collected through a website form, chat widget, scheduling form, or another method that clearly offers the choice to receive text messages.

We do not use this SMS program to send promotional discounts, special offers, or unrelated marketing messages.

Consent

By providing your mobile telephone number and affirmatively opting in to receive SMS messages, you authorize The Autoclave Guy to send service-related text messages to the number provided.

Consent applies only to communications from The Autoclave Guy concerning your inquiry, appointment, repair, or requested service.

You represent that you are the subscriber or customary user of the telephone number provided and that you are authorized to consent to receiving messages at that number.

Cancellation Instructions

You may cancel SMS messages at any time by replying STOP to a message from us.

After you send STOP:

You may receive a final message confirming your unsubscribe request.
You will no longer receive messages through that SMS program unless you subsequently opt in again.
We will process your request as promptly as reasonably practicable.

If you later wish to receive SMS messages again, you may opt in through an available consent method or contact us directly.

Help and Support

For assistance, reply HELP to a message from us.

You may also contact us at:

Email: info@theautoclaveguy.com
Phone: 954-662-5817

Customer support is generally available during regular business hours.

Message Frequency

Message frequency varies based on your inquiry, appointment schedule, repair status, service activity, and communications with us.

Message and Data Rates

Message and data rates may apply to messages sent to you from us and to messages you send to us. Contact your wireless provider with questions about your messaging or data plan.

Carrier Liability and Availability

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to the availability and reliability of participating wireless carriers, telecommunications networks, and messaging providers. We do not guarantee that SMS messaging will be available through every carrier or at all times.

Age Requirement

You must be at least 18 years old to participate in our SMS messaging program.

Privacy

Our collection, use, retention, and disclosure of personal information—including telephone numbers and SMS consent records—is governed by our Privacy Policy:

https://www.theautoclaveguy.com/privacy-policy

Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to vendors that support the delivery and operation of our messaging services, but only as reasonably necessary to provide those services.

We endeavor to operate our SMS program in accordance with the Telephone Consumer Protection Act and other applicable laws and industry requirements.

2. Acceptance of Website Terms

By accessing or using this website, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, do not use the website.

We may revise these Terms periodically. Updated Terms will be posted on the website with a revised effective date. Your continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms.

3. Permitted Use of the Website

The website is provided to offer information about The Autoclave Guy and to allow visitors to contact us, request information, submit quote or service inquiries, and communicate with us.

You may use the website only for lawful purposes.

You may not:

Use the website in violation of applicable law
Attempt to gain unauthorized access to the website, its systems, or information
Interfere with the operation or security of the website
Introduce malware, malicious code, or other harmful material
Use automated means to scrape, copy, or extract website content without permission
Submit false, misleading, fraudulent, abusive, or unlawful information
Impersonate another person or misrepresent your identity or authority
Use the website in a manner that infringes the rights of The Autoclave Guy or another person

4. Quote and Service Requests

Information submitted through the website does not create a service contract or require The Autoclave Guy to accept or perform any requested work.

Website submissions, preliminary discussions, scheduling communications, and estimates are not binding service agreements unless we expressly agree otherwise.

The availability, scope, timing, price, warranty, and other terms of repair or service work may be confirmed separately through a quote, invoice, service agreement, or other direct communication.

You are responsible for providing accurate and reasonably complete information about your equipment and requested service.

5. Intellectual Property

The website and its original content—including text, graphics, logos, photographs, design elements, and other materials—are owned by or licensed to The Autoclave Guy and are protected by applicable copyright, trademark, and other intellectual-property laws.

You may view, download, or print individual website pages for your own lawful, noncommercial use.

Unless we provide written permission, you may not:

Copy, reproduce, republish, distribute, or commercially exploit website content
Modify or create derivative works from website content
Remove copyright, trademark, or other proprietary notices
Use our name, logo, photographs, or branding in a manner that suggests endorsement, affiliation, or authorization

6. Information You Submit

You retain ownership of information, photographs, documents, and other materials you submit to us.

You represent that:

The information you provide is accurate to the best of your knowledge.
You have the right to provide any material you submit.
Your submission does not violate applicable law or another person’s rights.

You authorize us to use submitted information and materials only as reasonably necessary to respond to your inquiry, evaluate your requested service, communicate with you, maintain appropriate business records, and provide services you authorize.

Submitting materials privately to us does not give us the right to sell them or publish them for advertising or promotional purposes without additional permission.

7. Third-Party Services and Links

The website may use or link to services operated by third parties, including communications, analytics, mapping, social-media, or other technology providers.

Third-party websites and services are governed by their own terms and privacy practices. We do not control and are not responsible for their availability, content, security, accuracy, or privacy practices.

A link to a third-party website does not necessarily constitute our endorsement of that website, company, product, or service.

8. Website Information and Disclaimers

We attempt to provide useful and accurate information, but website content may occasionally contain errors, omissions, or outdated information.

The website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we disclaim warranties concerning the website, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

We do not guarantee that:

The website will always be available, secure, or free from errors
Website content will always be complete, accurate, or current
A website submission or message will be received or answered within a particular time
Use of the website will produce a particular service or business outcome

These disclaimers apply to the website and do not replace or alter any written warranty or other term that we separately provide for repair work, parts, or other services.

9. Limitation of Liability

To the fullest extent permitted by applicable law, The Autoclave Guy and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

Your use of or inability to use the website
Errors or omissions in website content
Interrupted website or SMS availability
Delayed or undelivered electronic communications
Third-party websites or services
Unauthorized access caused by circumstances beyond our reasonable control

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

This section applies to use of the website and SMS program. Liability relating to repair work or other services may be governed by separate written terms.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless The Autoclave Guy and its owners, employees, contractors, and agents from third-party claims, damages, liabilities, and reasonable expenses arising directly from:

Your unlawful misuse of the website
Information or materials you submit in violation of another person’s rights
Your material violation of these Terms

This obligation does not apply to claims caused by the negligence or wrongful conduct of The Autoclave Guy.

11. Suspension or Termination of Access

We may restrict or terminate access to the website or its communication features if we reasonably believe that a user:

Has violated these Terms
Is using the website unlawfully or fraudulently
Is interfering with the website’s operation or security
Is threatening, harassing, or abusing another person
Is creating a risk of harm to the website, our business, our customers, or others

Termination does not affect provisions that by their nature should continue after termination.

12. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any legal proceeding arising from or relating to these website or SMS Terms shall be brought in a court of competent jurisdiction located in Broward County, Florida, unless applicable law requires otherwise.

These Terms do not require binding arbitration.

13. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed to the minimum extent necessary.

The remaining provisions will remain in effect.

14. Entire Agreement Regarding Website Use

These Terms and our Privacy Policy constitute the agreement between you and The Autoclave Guy regarding use of the website and SMS program.

They do not replace separately agreed terms governing quotes, repairs, parts, warranties, invoices, payment, or other services.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, messaging program, business practices, or legal obligations.

The latest version will be posted on our website with its effective date.

16. Contact Us

If you have questions about these Terms of Service or our SMS messaging program, contact us at:

The Autoclave Guy LLC
Phone: 954-662-5817
Email: info@theautoclaveguy.com
Website: https://www.theautoclaveguy.com